Leadership Competency

Public sector leaders face innumerable challenges that call for multiple competencies to deliver results. At the Hassenfeld Institute, we believe every leader has a unique leadership style and, therefore, different strengths. The Leadership Competency Model encompasses the following principal areas for leadership development and serves as a guide for program customization.

Leading Change

  • Creativity/Innovation
  • External Awareness
  • Decision Thinking
  • Strategic Thinking
  • Vision

Organizations must be able to anticipate changes and effectively react for long-term sustainability. As leaders, you are the drivers of change and must play a pivotal role in preparing organizations for transitions and be accountable for the end result.

These competencies give leaders the required skills to identify when and why change is needed, create commitment to change, utilize organization dynamics to manage conflict and overcome resistance, communicate clearly about change, design common sense strategies and tactics, and motivate individuals to act.

Leading People

  • Conflict Management
  • Developing Others
  • Motivation
  • Team Building

These competencies will prepare you to deal with the “messiness” of managing people in situations that are replete with contradictions, ambiguities and imperfections. Events, people or systems do not always act in ways we like, and the tools we provide will make you more organizationally savvy and can result in more effective decision making and collaboration.

Areas for development include managing conflict, motivating employees, creating effective teams, and developing personnel.

Decision Making and Problem Solving

  • Design Thinking
  • Accountability
  • Process Improvement
  • Evidence-Based Management
  • Constituency Customer Service
  • Transitioning from Campaigning to Governing
  • Transitioning to Deliver Results

As leaders, you must be empowered with the tools and techniques for improving the way you make tough, high-stakes decisions. You will learn about how to build an effective team and use its members to garner the advice and information required to make good choices. These competencies focus on the ability to not only make sound decisions with rich data, but also to execute plans of action successfully to serve constituent needs.

Managing Effectively

  • Financial Management
  • Human Capital Management
  • Communications Management
  • Project Leadership

These competencies will familiarize you with techniques to effectively lead your organization in a way that is responsive to policy needs and production results, while operating within the constraints of available resources.

Facilitating Collaboration

  • Negotiating
  • Partnering and Coalitions
  • Political Savvy
  • Building Buy-in
  • Creating Small Wins
  • Stakeholder Analysis

These skills enable you to develop and employ a critical awareness of the dynamics that define the social and political contexts in which you work, while providing you with the tools to proactively, positively and effectively manage teams focused on innovative solutions.